1) Any product purchased from Live-Silver and
deemed unsatisfactory by the customer may be returned to
Live-Silver for a full refund. If the customer has tried the
product and is dissatisfied with it, it may be returned for a
full refund, but Live–Silver reserves the right to refuse any
future order from the same customer. If a customer feels for any
reason a particular shipment is defective and wishes an
exchange, Live –Silver may do so or refund the purchase price at
its discretion. With the return shipment, the customer must
include an explanation of the complaint.
2) Live-Silver is not responsible for shipping damage. We will
inspect each product before it is shipped and insure it is
properly packed. If the product is damaged in shipping you must
address the issue with the carrier that delivered your product.
3) Any product may be returned within thirty days.
4) On Credit Card Orders a credit will
be added to your card. We do not refund cash for goods bought on
shipments are made within two business days of receipt of order
unless the order is unclear or improper. If the order is
improper, an effort is made to help the buyer correct the
problem. If this schedule cannot be met, the buyer is informed
of the delay. If the buyer so informed chooses to cancel the
order, the order is immediately cancelled and the payment is